Dublin City Volunteer Centre Achieves Prestigious Quality Standard Award


Press release

Dublin City Volunteer Centre is delighted to announce that we have achieved the national Quality Standard Award along with the 20 other Volunteer Centres in the Republic of Ireland. The awards were presented by Volunteer Ireland CEO Nina Arwitz at the National Volunteer Management Conference in UCD.

The quality award marks the successful achievement of the ten quality standards included in the Quality Standards Framework developed by Volunteer Ireland and the Volunteer Centre Managers’ Network (VCMN). The framework aims to ensure excellence and consistency across the volunteering infrastructure.

Edwina Dewart, Manager of Dublin City Volunteer Centre, being presented with the Quality Standard Award by Paul Collins from Volunteer Ireland, at the National Volunteer Management Conference on 14th June. Photo credit: Rob O’ Connor

Edwina Dewart, Dublin City Volunteer Centre’s Manager, commented

“According to Volunteer Ireland CEO Nina Arwitz the achievement is a testament to the hard work and dedication of Volunteer Centre staff across the country. “Achieving and maintaining any type of quality standard is difficult but given the limited resources of the Volunteer Centres, this is a particularly remarkable accomplishment. Volunteer Centres are not only passionate about quality within their own organisations but also about supporting volunteers and organisations that involve volunteers to have quality experiences. The service they deliver is vital to volunteering in Ireland and we are delighted that they consistently do this to such a high standard.”

Claire Carroll, Manager of the Dún Laoghaire Rathdown Volunteer Centre and member of the VCMN Chairs’ Panel added “The quality standards are a wonderful example of how the network of Volunteer Centres and Volunteer Ireland work together, to advance volunteering in Ireland.  Sharing best practice and working together has always been central to how we work and our quality standards further cement this approach.” 

For more information: Amy Woods, Volunteer Ireland – 085 717 9261

Notes to Editor

About Volunteer Ireland

Volunteer Ireland is the national volunteer development agency and a support body for all local Volunteer Centres and Volunteering Information Services in Ireland. Our vision is every person connected to and participating in their communities to build a better Irish society. Volunteer Ireland works to increase awareness of, access to and quality in volunteering in Ireland. For further information, visit: http://www.volunteer.ie/

About Volunteer Centres and Volunteering Information Services

The 21 Volunteer Centres provide a placement service between individuals and groups who want to undertake voluntary activity and organisations that are seeking to involve volunteers. Volunteer Centres are the local leaders in community engagement, supporting and promoting volunteering. The aims of the 8 Volunteering Information Services in Ireland are the same as Volunteer Centres. As Volunteering Information Services are at the first stage of development of a Volunteer Centre, they provide a basic service, hosting a website and providing access to the I-VOL database. For a full list of Volunteer Centres and Volunteering Information Services, please see: https://www.volunteer.ie/about-us/vcs-and-viss/find-your-vcvis/

About the Quality Standards Framework

The Quality Standards Framework (QSF) was developed by Volunteer Ireland (VI) and the Volunteer Centre Managers’ Network (VCMN) with support from the Department of Environment, Community and Local Government (DECLG). The aim of the QSF initiative was to ensure excellent the quality and consistency of service across the network of Volunteer Centres (VCs) and Volunteering Information Services (VISs).

The QSF includes ten quality standards, associated criteria and indicators to guide the work of VCs and VISs. In addition, the QSF is at the core of the volunteering infrastructure’s efforts to embed a culture of Continuous Quality Improvement (CQI).