Building Capacity

Volunteer management is critical to the survival of many charities and community groups, and there are plenty of challenges you face on a daily basis. We work to build the capacity of organisations to involve volunteers effectively, offering professional support, advice and training. We also organise networking events to bring volunteer managers together, to discuss these challenges, share experiences and get new ideas.

  • Volunteer Leadership Training
  • Volunteer Manager Network
  • Thinking of Involving Volunteers
  • Volunteer Management Seminar

Have you thought about involving volunteers in your organisation or would you like to learn how to manage your volunteers more effectively?

Whether you involve one or 1,000 volunteers, this training will help you attract and select suitable volunteers and provide a positive experience for all. This interactive training opportunity is packed with practical advice that you can use immediately as well as food for thought as you evaluate how you work with volunteers.

Who should attend the Volunteer Leadership Training

Attendees can be individuals who are paid or unpaid and have direct responsibility for managing volunteers. Over two days the course four modules.

Module 1: Planning for Volunteer Involvement
  • Preparing for volunteer involvement
  • Exploring why people choose to volunteer
  • Identifying and developing volunteer role descriptions

Do you feel your volunteer programme could be more successful? Or, do you want to involve volunteers but do not know where to start? This session will help you to ensure you successfully plan and prepare for involving volunteers in your organisation.

Module 2: Volunteer Recruitment and Selection
  • Effective advertisement
  • Screening techniques
  • Applications
  • Interviews and Volunteer Selection

How do you attract volunteers? What do you do if someone doesn’t seem like the right fit? This session will help to ensure you select the right person for the right volunteer role.

Module 3: Day-to-Day Management of Volunteers
  • Induction and volunteer agreements
  • Support and supervision
  • Recognition
  • Resolving difficult situations
  • Exit Interviews

Your volunteer starts today! What do you do now? This session will help you put in place a comprehensive management process to ensure your volunteer programme runs smoothly.

Module 4: Policy for Volunteer Involvement
  • Defining policy
  • Review of sample policies

What is a volunteer policy? Why is it important and what should it include? Your volunteer policy does not have to be complicated, but it will be your best friend should things go wrong. 

Note: Participants must attend both days of training to receive the certificate.

Details of Upcoming Training

Our next Volunteer Leadership Training will take place in March 2018, dates to be confirmed

The cost of the course is €50. 

Further information, please email us:

Dublin City Volunteer Managers Networks are an opportunity to meet like-minded volunteer coordinators, exchange experiences, seek advice and ultimately help you build and maintain high quality volunteer programmes.
Volunteer management is a very rewarding experience and can be hugely beneficial for the wider community, but we also know that there are plenty of challenges volunteer managers have to face on a daily basis. The Network is a relaxed and informal atmosphere, where you can openly talk about volunteer management and get ideas from ourselves and other volunteer coordinators.

What you can expect:

  • Opportunity to meet other Volunteer Managers and hear about their experiences- It’s all about Networking these days!
  • Get some creative ideas on how to make your volunteer programme even better
  • Meet the Volunteer Centre team and find out about the services we offer
  • Enjoy a morning cuppa!


Next Network Meeting: March 2018


Details of Previous Meeting:

Topic: Experience Counts – Marketing volunteering to people 55+

When: Thursday 27th July 2017

Where:  Dublin City Volunteer Centre, Unit 4 Whitefriars, Aungier Street, Dublin 2 map

We will focus on how we can better attract older people to volunteering, sharing the findings of recent market research we conducted around appropriate language, imagery and key marketing messages. Volunteers Susan Giblin and Marianne Hennessy have been involved with the project, analysing the results and highlighting the key conclusions and recommendations. They will present their findings, and facilitate some practical case studies and group discussion.

Susan Giblin works with first year students at the University of Maynooth assisting them to transition successfully into university. She has recently returned home from Australia where she lectured at Queenland University’s School of Political Science and International Studies.

Marianne Hennessy has contributed to a number of research projects for the Volunteer Centre over the last year. She has an academic background in social science and previous experience in nursing research. She completed her Masters qualification in Applied Social Research at Trinity College in 2014.

To reserve your place please email us:

This session is aimed at organisations setting out on the path of engaging volunteers in their group. It is designed to help groups understand the best ways to involve volunteers, understand volunteer expectations, and start on a path to ensuring volunteers become a core and positive part of your organisation.

The session is about 2 hours long, interactive, fun and a good way to meet like minded organisations. It was developed by Volunteer Ireland, the national volunteer development agency, in conjunction with local Volunteer Centres.

The session is intended to give you an introduction to your Volunteer Centre and an overview of the steps involved in engaging volunteers in your organisation.
If you are interested in finding out more about this training please contact us –

The Dublin Volunteer Centres host the annual Dublin Volunteer Management Seminar (DVMS).

The Seminar brings together practitioners from the field of volunteering to provide you with knowledge, insights and discussion on volunteer management. The event is designed to be practical in nature and relevant to you as local volunteer managers.

The Dublin Volunteer Management Seminar is an initiative of Dublin City, Dun Laoghaire, Fingal and South Dublin County Volunteer Centres.

Contact Edwina, Frances or Kasia on or 01 473 7482.