Building Capacity


Volunteer management is critical to the survival of many charities and community groups, and there are plenty of challenges you face on a daily basis. We work to build the capacity of organisations to involve volunteers effectively, offering professional support, advice and training. We also organise networking events to bring volunteer managers together, to discuss these challenges, share experiences and get new ideas.

  • Volunteer Leadership Training
  • Volunteer Manager Network
  • Thinking of Involving Volunteers
  • Volunteer Management Seminar

Have you thought about involving volunteers in your organisation or would you like to learn how to manage your volunteers more effectively?

Whether you involve 1 or 1,000 volunteers, this training will help you attract and select suitable volunteers and provide a positive experience for all. This interactive training opportunity is packed with practical advice that you can use immediately as well as food for thought as you evaluate how you work with volunteers.

Who should attend the Volunteer Leadership Training

Attendees can be individuals who are paid or unpaid and have direct responsibility for managing volunteers. Over two days the course four modules.

Module 1: Planning for Volunteer Involvement
  • Preparing for volunteer involvement
  • Exploring why people choose to volunteer
  • Identifying and developing volunteer role descriptions

Do you feel your volunteer programme could be more successful? Or, do you want to involve volunteers but do not know where to start? This session will help you to ensure you successfully plan and prepare for involving volunteers in your organisation.

Module 2: Volunteer Recruitment and Selection
  • Effective advertisement
  • Screening techniques
  • Applications
  • Interviews and Volunteer Selection

How do you attract volunteers? What do you do if someone doesn’t seem like the right fit? This session will help to ensure you select the right person for the right volunteer role.

Module 3: Day-to-Day Management of Volunteers
  • Induction and volunteer agreements
  • Support and supervision
  • Recognition
  • Resolving difficult situations
  • Exit Interviews

Your volunteer starts today! What do you do now? This session will help you put in place a comprehensive management process to ensure your volunteer programme runs smoothly.

Module 4: Policy for Volunteer Involvement
  • Defining policy
  • Review of sample policies

What is a volunteer policy? Why is it important and what should it include? Your volunteer policy does not have to be complicated, but it will be your best friend should things go wrong. 

Note: Participants must attend both days of training to receive the certificate.


Our next Volunteer Leadership Training will be taking place on 22 & 29 March 2017. Find out more HERE

Dublin City Volunteer Managers Networks are an opportunity to meet with other like-minded volunteer coordinators, exchange experiences, seek advice and support and ultimately help you build and maintain high quality volunteer programmes.
We recognise that volunteer management is a very rewarding and satisfying experience and can be hugely beneficial for wider communities, but we also acknowledge that there are plenty of challenges that volunteer managers have to face on a daily basis. Keeping that in mind we are hoping to create a relaxed and informal atmosphere, where you can openly talk about volunteer management and get ideas from ourselves and other volunteer coordinators.

What you can expect:

  • Opportunity to meet other Volunteer Managers and hear about their experiences- It’s all about Networking these days!
  • Get some creative ideas on how to make your volunteer programme even better
  • Meet the Volunteer Centre team and find out about the services we offer
  • Enjoy a morning cuppa!

This session is aimed at organisations setting out on the path of engaging volunteers in their group. It is designed to help groups understand the best ways to involve volunteers, understand volunteer expectations, and start on a path to ensuring volunteers become a core and positive part of your organisation.

The session is about 2 hours long, interactive, fun and a good way to meet like minded organisations. It was developed by Volunteer Ireland, the national volunteer development agency, in conjunction with local Volunteer Centres.

The session is intended to give you an introduction to your Volunteer Centre and an overview of the steps involved in engaging volunteers in your organisation.
If you are interested in finding out more about this training please contact us.

Next training Thursday 13 September

The Dublin Volunteer Centres host the annual Dublin Volunteer Management Seminar (DVMS).

The Seminar brings together practitioners from the field of volunteering to provide you with knowledge, insights and discussion on volunteer management. The event is designed to be practical in nature and relevant to you as local volunteer managers.

The Dublin Volunteer Management Seminar is an initiative of Dublin City, Dun Laoghaire, Fingal and South Dublin County Volunteer Centres.

Contact Edwina, Frances or Kasia on events@volunteerdublincity.ie or 01 473 7482.