Volunteering during COVID-19: Frequently Asked Questions


 

  • I would like to volunteer, what should I do?

    Firstly, ask yourself if you are well enough to volunteer. You should not volunteer if you feel sick in any way, have been in contact with a case of COVID-19 or have recently returned from being abroad. Nor should you volunteer if you are in an ‘at risk’ category. (Take a look at the HSE: Groups  At Risk for Covid-19)

    If you are well enough to volunteer, you can register with Dublin City Volunteer online. There is a special tick box that you can select if you want to specifically help with the response to COVID-19.

    If you live outside Dublin City Volunteer Centre’s catchment area, you will automatically be assigned to your local Volunteer Centre (i.e. Fingal, Dun Laoghiare Rathdowns or South Dublin Volunteer Centre).

    Register to volunteer

  • I would like to participate in the Governments 'Community Call', what should I do?

    Firstly, ask yourself if you are well enough to volunteer. You should not volunteer if you feel sick in any way, have been in contact with a case of COVID-19 or have recently returned from being abroad. Nor should you volunteer if you are in an ‘at risk’ category. (Take a look at the HSE: Groups  At Risk for Covid-19)

    If you are well enough to volunteer, you can register with Dublin City Volunteer online. There is a special tick box that you can select if you want to specifically help with the response to COVID-19.

    If you live outside Dublin City Volunteer Centre’s catchment area, you will automatically be assigned to your local Volunteer Centre (i.e. Fingal, Dun Laoghiare Rathdowns or South Dublin Volunteer Centre).

    Register to volunteer

  • I am already registered on i-vol.ie, what should I do?

    Please login to your profile and tick the box on your profile that asks “ARE YOU AVAILABLE FOR COVID 19 SUPPORT”. This will alert us to your willingness to volunteer should it be required.

  • What happens next?

    Once you indicated your availability by ticking the relevant “COVID 19 support” box, we will add you to our email list.

    We will email you with updates when we have new volunteering opportunities coming in to us from the various charities, community organisations or other bodies like the HSE or Local Authority.

    You can take a look at each respective role and if you are interested, you can apply for this role directly through the database (no need to respond to the email if the role is not suitable for you).

  • How soon can I volunteer?

    We have seen an outpouring of support from the Irish public with over 10,000 people across the country indicating they would like to help with the response to COVID-19. Some organisations will require volunteers immediately while others may need the support of volunteers in the coming weeks and months.

    We are experiencing a high volume of registrations so do bear with us – we will be in touch with you as soon as we have updates but it could take a few days.

  • Will everyone who signs up be needed to volunteer?

    Thanks to the generous nature of people across Dublin and Ireland, more people may be offering to help than those that are in need of help. Not all volunteers will be assigned a role but knowing there are so many people willing to help is a huge support to organisations on the front line.

    Remember we can all help by looking after the people around us, communicating with neighbours and relatives by phone & social media, maintaining social distance, following government directives, adhering to social distancing,  and maintaining good hand & cough hygiene.

  • What kinds of volunteers are needed?

    We are expecting some organisations to register Coronavirus (COVID-19) related roles on our I-VOL database in the coming days/ weeks.  Some other roles for volunteers that may be related to helping community organisations to keep normal services running will also be available.

    You can search specifically for COVID-19 related roles here, just enter your postcode and select “disaster/ emergency” in the activity section and check that the location is time requirement is suitable for you.

  • I have a specific skill/access to transport/want to volunteer in a particular area how can I volunteer?

    If you are well enough to volunteer and have something very specific to offer, please register with Dublin City Volunteer Centre. You will receive an email with a link to let us know what additional skills or experience you can offer.

    Not all skills will be required but hope to be able to let you know if there is a call for support in your specific area/field.

  • I want to help but I don’t want to put myself at risk.

    You should not volunteer if you are in an ‘at risk’ category or if you feel unwell in any way. If you are well enough to volunteer, we have put together some tips on how you can volunteer safely (see below).

    If you are volunteering with an organisation they should ensure your safety at all times including, where necessary, use of Personal Protective Equipment, hand sanitiser, etc. You should always follow the HSE’s COVID-19 guidelines and our guidelines on Volunteering Safely.

  • I don’t want to join an organisation – I just want to help my neighbours/people in my area.

    Checking in on your more vulnerable neighbours is a great way to help during COVID-19. It’s important to remember follow HSE guidelines while doing this and also to bear in mind that not everybody will want help. We have two short guides that can help you do this safely – Volunteering Safely and a Guide to Informal Volunteering.

    Keep in mind that registering with Dublin City Volunteer Centre does not mean that you have to be available all over the city. You can chose to volunteer in whatever area suits you best (based on availability of opportunities).

  • I work/volunteer for an organisation that needs help with volunteers.

    If you are an organisation needing support with volunteer recruitment and management please contact Frances Hayden at frances@volunteerdublincity.ie. You can also check out our Tips for Your Organisation During COVID-19.

  • I am in need of support – how can I find a volunteer?

    If you are a member of the public in need of support, please contact your Local Authority who can arrange for support through a local service on (01) 222 8555 (8am to 8pm seven days a week) or your local Garda station.

    If you are an older member of the community you can call the ALONE helpline – 0818 222 024.
    If you are unwell, or showing any symptoms of COVID-19, please contact your local GP by phone. If you are in an emergency situation, please dial 999 or 112.

  • I have another question, how can I contact DCVC?

    You can email us at info@volunteerdublincity.ie or call 086 047 1665 (Franzi) or 087 757 7259 (Kristin) Monday – Friday 9:30am – 5pm.