Organisations

Questions from organisations

Answers about our service, advertising roles and working with applicants.

Our service

What does the Volunteer Centre offer?

We’re a one-stop shop for the volunteering needs of not-for-profit organisations in Dublin City. We help with recruiting volunteers, managing them, Garda vetting, and policies and procedures.

Which organisations do you support?

Any not-for-profit organisation, including charities, community groups, co-operatives and statutory bodies such as health centres, schools and hospitals. See the I-VOL terms and conditions for organisations.

How do I start using your services?

Register your organisation on I-VOL. Once you’re registered, you can use our recruitment, advice and support services.

Is there a charge?

No. It’s free to register and to use our recruitment, advice and support services.

Who has access to my organisation’s data?

Volunteer Ireland and the Volunteer Centres are joint data controllers for I-VOL, and are the only organisations with initial access to your information. We take this responsibility seriously. Read the I-VOL privacy notice for organisations.

What is I-VOL?

I-VOL is Ireland’s national searchable database of volunteering opportunities. It’s run by Volunteer Ireland and the network of Volunteer Centres and Volunteering Information Services.

Advertising roles

How do I advertise a volunteer role?

Once you’ve registered, we’ll email you an access key so you can post your roles. Your advert then appears on I-VOL, where people across the country search for volunteering. Tips on posting a role.

Can I ask for a particular gender in my advert?

We encourage roles to be open to as wide a range of people as possible, which usually brings a better response. There are occasional exceptions, such as a male mentor for teenage boys, but the advert must make clear why it’s needed.

What if no one applies?

Talk to us. We can extend your closing date, look at your advert together and suggest changes, such as more flexible hours. It also helps to look at similar roles that have attracted volunteers.

What if I find a volunteer some other way?

Please let us know, so we can take your advert down and tell anyone who’s interested that the role has been filled.

Applicants and volunteers

How will I know if someone is interested in my role?

When someone registers interest in your role on I-VOL, we’re notified and forward their contact details to you. It’s then up to you to follow up and explain the next steps.

What happens after someone registers interest?

You choose the right volunteer for your organisation. You’re responsible for checking the information volunteers give you, and for any vetting, screening and suitability checks.

Will you check in with me?

Yes. We’ll contact you soon after your advert goes live to see how applications are going. Later, we’ll send you the list of people who registered interest and ask how each one is getting on. You can contact us at any stage.

I don’t recognise some names on the list you sent. Why?

Some people register interest but don’t take the next step, such as sending a CV, so you may never have heard from them. If that leaves you short of applicants, we can help you adjust the advert or the application process.

The applicants don’t fit what I need. What now?

We can re-advertise the role. Look again at the skills and experience you’ve asked for, and at similar roles, to help attract the right person.

Can I keep applicants’ details for future roles?

Yes. Contact the person, explain that you don’t have a role for them right now, and ask if you can keep their details on file in case a similar role comes up.

What if a volunteer isn’t the right fit?

For some roles, it helps to set a trial period in the advert, with a view to extending it. Support new volunteers well and give them the training they need. If it still isn’t working, you’ll need to tell them their role is ending.

Do I have to cover volunteers’ expenses?

It depends on the role. One-off events, like a beach clean-up, don’t usually need expenses. For ongoing roles of several hours a week, it’s good practice to cover costs such as travel, or to recognise volunteers’ time in other ways.

Still have a question?

Talk to our team. We’re happy to help.

01 473 7482
info@volunteerdublincity.ie