Privacy notice

1. Who we are

Dublin City Volunteer Centre CLG (“DCVC”, “we”) is the data controller for the personal data described in this notice. We are a registered charity (number 20059736) and a company limited by guarantee (number 401909).

• Address: The Connolly Building, 42/43 Amiens Street, Dublin 1, D01 E4X5
• Phone: 01 473 7482
• Data protection questions: info@volunteerdublincity.ie

Our Centre Manager is our Data Protection Lead. We are not required to appoint a Data Protection Officer.

2. What this notice covers

This notice covers personal data we collect through volunteerdublincity.ie and when you contact us or use our services. That includes:

• visiting the website
• contacting us by email, phone or a booking link
• using our Garda vetting service, including the Members Area for organisations
• signing up to the Community Volunteers programme
• receiving our email ezine of volunteering roles

Volunteer and organisation accounts on I-VOL, the national volunteering database, are run by Volunteer Ireland. DCVC and Volunteer Ireland are joint controllers for I-VOL data about volunteers and organisations in Dublin City. I-VOL’s own privacy notice explains how that data is handled; you can contact either of us about it.

3. What we collect and why

We only collect what we need for each service. The legal basis is the reason data protection law (GDPR) allows us to use the data.

4. Cookies and third-party services

The website does not use advertising cookies. It uses Google Analytics only if you accept analytics cookies in the banner. It uses:

You can change your cookie choice at any time from the cookie icon at the bottom left of every page.

5. Who we share data with

We never sell personal data. We share it only in these cases:

• Organisations you apply to: when you apply for a volunteering role, the organisation receives your application.
• The National Vetting Bureau: vetting applications go to An Garda Síochána’s National Vetting Bureau, and results go to the organisation that asked for the vetting.
• Volunteer Ireland: our joint controller for I-VOL.
• Service providers that host or run our systems for us, under contracts that protect your data (list below).
• Where the law requires it, for example a lawful request from An Garda Síochána or a court.

6. Where your data is stored

We store data in the European Economic Area (EEA) where we can. Some of our service providers are based in the US. Where data leaves the EEA, we rely on the EU–US Data Privacy Framework or the European Commission’s Standard Contractual Clauses to protect it.

7. How long we keep data

We keep data only as long as we need it, then delete it.

8. Your rights

You have the right to:

• get a copy of the data we hold about you
• have wrong data corrected
• have your data deleted, where we no longer need it
• restrict or object to how we use it
• withdraw consent at any time, where we rely on consent
• receive your data in a portable format, where that applies

To use any of these rights, contact us using the details in section 1. We will reply within one month.

If you are unhappy with how we handle your data, you can complain to the Data Protection Commission. We’d appreciate the chance to put things right first.

9. Children and young people

Some volunteering roles are open to people under 18. If you are under 18, we will ask a parent or guardian to agree before we place you in a role.

10. Changes to this notice

We review this notice every year and whenever our services change. The date at the top shows the latest version.